The Reserve Upgrade

Take your experience in Punta Cana to another level with The Reserve, Paradisus resorts’ VIP service. Enjoy access to the hotel’s VIP areas, a private pool and beach area, a personal Concierge service and a series of special perks and services to make your vacation truly exceptional.

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Discover one of the most amazing experiences at the Paradisus Palma Real. Stay in a The Reserve room or suite to benefit from a wide range of personalized services that will turn your vacation into a truly sublime experience. The Reserve offers you many privileges, such as spacious suites with the best facilities, exclusive perks and access to VIP areas in the resort.

Stay in our most exclusive rooms
Destination Concierge
Private areas in the resort
Breakfast in a private restaurant
Private beach area
Private check-in and check-out
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Unique experiences

The Reserve areas and benefits

The Reserve features a number of private areas only for The Reserve guests, all designed to ensure you enjoy a premium-quality stay. Access to The Reserve Lounge with premium-brand drinks and snacks, The Reserve pool and a private beach area with waiter service. In addition to restaurants reserved only for The Reserve guests.

The Reserve benefits

Make the most of all the perks of this exclusive service: priority reservations at the YHI Spa and at all the restaurants, private reception for check-in and check-out, and a special activity program for children and adolescents. The Reserve rooms have special details such as a turndown service every evening, a welcome gift for kids, a pillow menu, minibar with personalized content, an Espresso coffee maker and game consoles (upon request and subject to availability).

Concierge service

The Reserve offers you a personal Concierge who is totally dedicated to helping to satisfy all your needs. Stay in direct contact with your Concierge 24/7 via instant message on your cell phone. You can request a personal tour of the resort, suitcase packing and unpacking service (subject to availability) and a shoe-shine service. They can also arrange an ironing service (1 non-delicate garment per person per day), reservations for restaurants and activities, and can provide you with the information you need about the destination.

Pamper yourself in the sun

There’s always something extraordinary waiting for you in the pool or on the beach. That’s why we provide a Concierge service in these areas so you can focus on chilling out. Check out the most delicious snacks, fresh fruit and refreshing beverages and juices. There is also a cleaning service for your sunglasses, a water vaporizer, and aromatic cold towels. Unwind at the beach or in the pool with the newspapers and magazines available via the Meliá app or our choice of board and card games.

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Other superior rooms

The Reserve

The Reserve Deluxe Oceanfront Suite

  • Ocean views
  • 2 double beds or 1 King bed
  • 52 m²

Gaze out at the shimmering Caribbean Ocean from the large terrace of this spacious suite. A beautiful room with different spaces: a large bed, a comfortable lounge, desk, and an elegant bathroom. Adults-only suite (16+).

The Reserve

The Reserve Presidential Suite

  • Ocean views
  • King-size bed
  • 167 m²

Located on the beachfront, this is the place to experience total luxury. The rooftop terrace with a whirlpool bathtub invites you to chill out, soothed by the warm bubbles. A bedroom, lounge and modern bathrooms help make this suite simply unique. Adults only (16+).

The Reserve

The Reserve Deluxe Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 52 m²

Let the warm ocean breeze caress your face as you gaze out over the ocean from your balcony. With a wonderful bed, whirlpool bathtub, and comfortable sofa-bed, this suite offers all the extra comfort you need. Adults-only suite (16+).

The Reserve

The Reserve Junior Suite Panoramic Ocean View

  • Ocean views
  • King-size bed
  • 51 m²

Your comfortably furnished Caribbean home from home. Discover the immense pleasure care-free chill-out time in a luxurious king-size bed, sofa-bed or on the private balcony with ocean views. A suite designed to awaken all your senses. Adults-only suite (16+).

The Reserve

The Reserve Panoramic Oceanfront Junior Suite

  • Ocean views
  • Queen-size bed
  • 51 m²

Welcome to peace and serenity. A suite that guarantees rest and relaxation, combined with the essence of luxury. With stunning ocean views from the balcony, the king-size bed, and the lounge area. Adults-only suite (16+).

The Reserve

The Reserve Oceanfront Panoramic Suite

  • Ocean views
  • Queen-size bed
  • 65 m²

Enjoy direct views of the ocean that exceed all expectations with their breathtaking beauty. Admire the turquoise colors and feel the gentle ocean breeze from your balcony. Contemporary design with a comfortable lounge with a sofa-bed, a dining room, and an innovative bathroom. Adults-only suite (16+).

The Reserve

The Reserve Swim-Up Master Suite Deluxe

  • Pool view
  • 2 double beds or 1 King bed
  • 100 m²

100m² of pure comfort. Dream in the bedroom and enjoy the whirlpool bathtub, shower, lounge, and terrace with direct pool access. All this, plus a Bali bed, sunbeds and a second whirlpool bathtub. What more could you want?

The Reserve Deluxe Junior Suite

  • Garden view
  • King-size bed
  • 49 m²

This magnificent suite is surrounded by lush green gardens. An oasis of tranquility with a terrace, bedroom, lounge with a sofa-bed and a designer bathroom with a whirlpool bathtub and shower. Adults-only suite (16+).

The Reserve

Master Suite Deluxe The Reserve

  • Garden view
  • 2 double beds or 1 King bed
  • 100 m²

Warm mahogany wood and elegant decoration welcome you to a room with a tropical essence. A suite with a separate lounge with a dining room, a bedroom, and a stylish bathroom. There is also an outdoor whirlpool bathtub on the balcony.

The Reserve

The Reserve Swim-Up Suite Deluxe

  • Pool view
  • 2 double beds or 1 King bed
  • 75 m²

Surround yourself with sophistication in a suite with direct pool access and a private garden with a Bali bed, whirlpool bathtub and a palm roof for catching rays. A corner of paradise that you will never want to leave.

The Reserve

The Reserve Two-Bedroom Master Suite

  • Garden view
  • 1 double bed and 2 single beds
  • 175 m²

Discover a magnificent suite designed to promote ultimate vacation well-being. It includes everything you could possibly need for your vacation: two bedrooms, a spacious dining room, a lounge, and a large terrace with two whirlpool bathtubs.

The Reserve

The Reserve Swim-Up Two-Bedroom Deluxe Master Suite

  • Pool view
  • 1 double bed and 2 single beds
  • 175 m²

Enjoy luxury on the grandest scale. A 175m² suite with two bedrooms, two lounges with dining areas and a designer bathroom. It also has a terrace with whirlpool bathtubs, Bali beds and direct pool access.

The Reserve Roulette Room

  • Garden view
  • King-size bed
  • 49 m²

Spin the wheel and end up winning another dream vacation at any of our fantastic Paradisus resorts in Playa Bávaro! You will find out which one you will be staying at 7 days before you arrive. A Junior Suite with all The Reserve’s exclusive benefits.

Presidential Suite The Reserve Swim Up

  • Pool view
  • King-size bed
  • 100 m²

Discover the most sublime pleasures in a room with a bedroom and direct pool access. Take a seat and take all the time you need on a terrace with a whirlpool bathtub, loungers and a Bali bed. The lounge has a comfortable dining table, and the bathroom is truly unique.

The Reserve

The Reserve One-Bedroom Suite

  • Garden view
  • 2 double beds or 1 King bed
  • 74 m²

Enjoy your stay in Punta Cana from this spacious suite that you cannot fail to fall in love with. It has a terrace with a whirlpool bathtub, a bedroom, a separate dining room and a lounge with a sofa-bed which you’ll love from the moment you arrive.

The Reserve

The Reserve Beach Junior Suite

  • Garden view
  • King-size bed
  • 51 m²

Savor total rest and relaxation. A suite with fantastic views of the tropical gardens, a comfortable lounge with a sofa-bed and a bedroom full of details that will help you enjoy the Caribbean like never before.

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