The Level

Discover a world where understated luxury and personalised service combine to perfection. A service to raise your experience at Meliá Chiang Mai to a higher level. Enjoy special facilities and exclusive benefits with the Meliá premium service.

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Savour a new experience with The Level, a service that will fill your stay with personalised experiences and exclusivity. Stay in a The Level room or suite and enjoy a world of unique benefits. You will have access to reserved areas of the hotel where you can enjoy total privacy and unique services both in your room and in the rest of the hotel. Enjoy Chiang Mai to the full with The Level.

Capsule coffee maker
Access to the private Lounge
Private reception area
Late check-out (subject to availability)
Private check-in and check-out
Free ironing (one garment per stay)
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Unique experiences

The Level Lounge

Benefit from unlimited access to The Level Lounge on the 21st floor with panoramic views of the city. Discover a private breakfast service from 6:30am to 10:30am, afternoon tea from 2:30pm to 4pm, cocktails and canapés for adults only from 5:30pm to 7:30pm and snacks and alcohol-free drinks from 11am to 10pm.

Premium exclusivity

Choose The Level and enjoy all the most exclusive benefits of the Meliá Chiang Mai. Benefits such as a private check-in and late check-out until 2pm (subject to availability), an exclusive concierge service and discounts at YHI Spa.

Personalised service

The most discerning guests will appreciate how The Level fills their room with exclusive details and services. On arrival enjoy the delicious fresh fruit and a welcome gift. In-room facilities include premium bathroom amenities and a gourmet espresso coffee maker. In addition, you also receive a turndown service and free ironing of 2 garments per guest per stay (on arrival).

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Other superior rooms


The Level Room

  • City view
  • 1 double bed or 2 single beds
  • 30 m²

Discover Chiang Mai from a room in which elegance and sophistication permeate every corner. With panoramic views of the city, enjoy a space accompanied by all the benefits of our The Level service.


The Level Premium Room

  • City view
  • 1 double bed or 2 single beds
  • 44 m²

Comfort, sophistication and a relaxing atmosphere in a room decorated with numerous Thai details. Rest in a comfortable bed or relax on the sofa by the window overlooking the city.

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